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Control Tower Coordinator

2.00 to 3.00 Years   Bayan, Malaysia   17 Aug, 2024
Ceva Logistics
Job LocationBayan, Malaysia
EducationNot Mentioned
SalaryNot Mentioned
IndustryLogistics/ Courier/ Freight/ Transportation
Functional AreaNot Mentioned

Job Description

Day to day Operations:

  • First point of contact for customers, carriers, suppliers andother supply chain stakeholders during day-to-day business
  • Handle customers orders including related documentation,and transport booking with carriers according to specifiedrouting and service levelMonitor transport execution to ensure adherence of allsupply chain stakeholders to established work standards andwork instructions
  • Request and Incident Management:
  • Handling of customer requests and supply chain incidents /disruptions
  • Inform / Highlight issues to supervisors and relevant supplychain stakeholders in a timely manner as they arise
Visibility and Event Management:
  • Ensure tracking event updates (milestones) are provided ontime and correctly by suppliers and carriers
  • Follow up on missing events and investigate datainconsistencies
  • Support reporting and performance measurement:
  • Provide input to Supervisors in the preparation of reporting,monthly reviews and quarterly business reviews
  • Support analysis of standard KPIs and reports and identify /suggest areas for improvement
Supplier Management:
  • Support the on-boarding of new suppliers to ensuresuccessful origin global order, event and SOP compliance.
Process Governance:
  • Act in accordance with all relevant CLL SOP, WorkInstructions and job specific procedures
  • Support implementation of changes to processes or policies asdetermined by the process owners
#LI-RI1CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Keyskills :
Visibility and Event Management Process Governance Supplier Management Transport Booking Incident Management

About Company

Ceva Logistics

Job Source: www.cevalogistics.com

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