| Job Location | Qatar - Qatar |
| Education | Bachelor of Technology/Engineering(Civil, Mechanical). |
| Salary | Not Mentioned |
| Industry | Water Treatment / De-Salination / Waste Management |
| Functional Area | Not Mentioned |
Control the full cycle of water customer complaints process starting from receiving the complaints from the Call Center until work completion. Fully responsible of all emergency activities, personnel (Field Inspectors & Pipe-Fitter), vehicles, Customer Tanker Supply and crew performance during his shift. Follow-up damage claims in case of Pipeline damage by Contractors.Major Duties and Responsibilities:? Studies & acts against complaints/emergency work orders as necessary.? Utilize the available resources during his shift to attend the received complaints efficiently and effectively and achieve minimum response & repair time against the received complaints.? Coordinate & Supervises if necessary the execution of emergency activities by KM direct gangs and Call-off Contractors with Field Inspectors.? Coordinates with Operation Section, Laboratory Section, Field Services Section, GIS Section, KM Warehouse, Purchase Section, Transport Section and others as necessary.? Arranges vehicle, tools, equipment?s and any other facilities to execute emergency activities.? Prepares & issues notices to the customers as necessary.? Prepares and forwards job cards to National Water Control Section (NWCC) pertaining ?low pressure area.?? Monitors vehicle movement?s record and time sheets of his shift.? Raise and follow up work orders raised through JD Edwards ERP system.? Arranges tankers supply in case of network supply interruptions and for dewatering.? Follow-up damage claims in case of line damage by Contractors.? Coordinates with Call-off Contractors & Field Inspectors during the execution of emergency works.? Prepare daily reports and assist in preparing monthly reports.
Keyskills :
Supervision Supervisory Maintenance
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