IT Solutions Associate G6, Damascus

Job Description

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.DEADLINE FOR APPLICATIONSAll applications should be received?no later thanMonday?7.12.2020CONTRACT TYPE & DURATIONEligibility:?Syrian Nationals or Syrian/Palestinian Nationals or candidates who have a work permit and?residency in Syria.Type of Contract:?Fixed Term??, Level G6Contract Duration :?12 MonthsDuty Station:?Damascus?ABOUT WFPThe United Nations World Food Program is the worlds largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.ORGANIZATIONAL CONTEXTThese jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief or Information Technology Officer.At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources and coach and coordinate a team of support staff.JOB PURPOSETo provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.?KEY ACCOUNTABILITIES (not all-inclusive)

1. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.?
2. Collect and collate data, conduct basic analysis to support the development of accurate reports.?
3. Provide second level technical support for beneficiary registrations, distributions, redemptions and reconciliations for all delivery mechanisms implemented through SCOPE platform or a Beneficiary Information Management Software (BIMS);
4. Manage alignment of IT service levels related to SCOPE/BIMS incidents with SLAs to strive high quality support services to Internal and External stakeholders on the full range of SCOPE/BIMS features and functionalities;
5. Participate in technical design of appropriate beneficiary registration strategies and approaches by ensuring that registration standards are met and that appropriate methodologies and technologies are implemented;
6. Conduct regular data quality checks, ensuring clarity, accuracy and consistency in support to Operations.
7. Actively participate in IT Macro/Micro Assessment according to the standard operating procedures for Cash Based Transfer (CBTs) activities;
8. In consultation with IT management, contribute in the evaluation, design, development, update, documentation and follow-up of applications.
9. Actively participate in the planning and coordination activities, identify operational shortcomings and propose remedies or improvements in beneficiary registration as well as distributions,
10. Participate in digitalization activities by exploring local data needs in innovative ways.?
11. Competent use of technology and timely registration of beneficiaries including the support CBT and In ? Kind distribution done through SCOPE/BIMS.?
12. Ability to work in a team with close-knit coordination between Beneficiaries, WFP, Government, Cooperating Partners and other service providers during registration
13. Effective use and compliance with WFP corporate guidance, standard operating procedures for registration, privacy of information, and gender and protection.?
14. Well organized, complete and accurate reports, records and/or data, put together independently with only general guidance.

STANDARD MINIMUM QUALIFICATIONSEducation: Completion of secondary school education. A post-secondary certificate in the related functional area.Experience: Minimum?5 years of post-secondary school relevant working experience.Language:?Fluency (level C) in in oral and written communication in Arabic and in English.KNOWLEDGE & SKILLS

• Excellent communications skills with beneficiaries, and other team members.?
• Good knowledge and practical experience in use of information technology to capture and store data and information.?

Keyskills :
IT Solutions Associate G6