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Business Support Assistant (ICT) SC4 - Aden

1.00 to 10.00 Years   Aden, Yemen   23 Feb, 2022
World Food Program - Other locations
1 Jobs Openings
Job LocationAden, Yemen
EducationNot Mentioned
SalaryNot Mentioned
IndustryNon-profit Organization
Functional AreaNot Mentioned

Job Description

ORGANIZATIONAL CONTEXTThis jobisfound in WFP Yemen Country Office, Adenand the incumbent will be reporting to theBusiness Support Associate.Job holders at this level demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders manage resources and coach and coordinate a team of security support staff. These jobs may require to report for duty on short notice.JOB PURPOSETo deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.KEY ACCOUNTABILITIES (not all-inclusive)

  1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
  3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
  4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
  10. Others as required

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