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Customer Relationship Manager

2.00 to 5.00 Years   Riyadh, Saudi Arabia   18 Apr, 2022
Job LocationRiyadh, Saudi Arabia
EducationBachelors degree / higher diploma
SalaryNot Mentioned
IndustryCorporate Management Office
Functional AreaNot Mentioned

Job Description

Key Account Manager responsibilities:

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Keyskills :

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