| Job Location | Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Shipping |
| Functional Area | Not Mentioned |
Job Objective Build and develop customer relationships through the provision of excellent customer service, ensuring customer needs are being met, and services are developed to meet the future needs of the customer. Supervise Bodyshop staff, including monitoring of timekeeping and productivity, authorizing overtime Responsible for planning and coordinating skilled and semi-skilled workers performing various vehicle/ equipment welding/denting and fabrication repair work responsible for maintain high quality and standards on the performance of vehicle/ equipment welding, denting and Adds/on Body fabricationPurpose- To explain estimates and expected work completion of vehicle; obtaining customers approval of estimates; answering questions. - Conveying Fabrication/repair methodology, service information.- Dealing with outside Service provider for Fabrication/repair work which can not be done in Navigation service center- To provide repair estimate to insurance company for customer insurance claims and follow up till job being completed.Key Roles & Responsibilities Planning and monitoring the work of Bodyshop repairs staff Implementing procedures for trucks/vehicles/equipment body repair, fabrications of Trucks Attachments(cargo body; refrigeration boxes;Cranes) Implementing procedures and design for fabrication of Trucks Attachments(cargo body; refrigeration boxes;Cranes;etc) Provide technical advice and training for subordinates when required. Monitor and fabrication/ body repair activities for trucks/Equipment/vehicles Directly control Bodyshop team through lead hands for all relevant in-house & field service tasks & projects. Arrange quotations, approvals by communication with customers. Forward technical reports to Asst.Manager workshop & customers too. Direct & regular interaction with parts & sales department to solve customer problems & serve them better. Convey company policy to team members Easily accessible for colleagues, customers & team members, always ready to undertake challenging tasks with patience regardless of working hours. Link with Service Reception staff for better customer services. Supervise Bodyshop repair staff, including monitoring of timekeeping and productivity, authorizing overtime. Responsible for planning and coordinating skilled and semi-skilled workers performing various vehicle/Equipment repair/Fabrication/Painting work Perform accident & misuse reporting, insurance claiming Comply and cooperate with Milaha Health & Safety, Security, Environment and Quality consultations, training, and initiatives Conduct toolbox talks & other briefing for Technical staff regularly. Ensure Safe workplace, certified tools and lifting gears are used Ensure waste material disposal regularly to keep workplace free of Hazards Coordinating with other workshops, dealers, suppliers, etc for outsourcing repair works
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