Service Desk Analyst

1.00 to 10.00 Years Qatar 28 Jun, 2024

Job Location	Qatar
Education	Not Mentioned
Salary	Not Mentioned
Industry	Recruitment & Employee Placement Agency
Functional Area	Not Mentioned

COLLECTING POOL OF CANDIDATES FOR OUR UPCOMING PROJECTS IN IRAQ!Responsibilities:

Responding to IT support requests over the phone, via email and in person.
Downloading, installing and configuring software to meet user requirements.
Ensuring correct use of applications, networks and equipment.
Testing and updating existing software.
Escalating advanced IT support cases.
Maintaining IT documentation including network and user details.
Documenting records of actions taken.
Fixing hardware issues including replacing equipment and peripherals such as computers, terminals and routers.
Ensuring computer network?s optimal performance.

Keyskills :

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