Develop set of KPIs to monitor the performance of all employees in the assigned areas in the organization collaboration with Head of Departments and Head of Business Units
Research and recommend key performance indicators to provide better performance management and monitoring
Organize and run the required workshops and trainings to explain the performance management framework setup whenever needed
Align Business Goals and Objectives with Performance KPIs by cascading them to Department & Individual levels across the group.
Research, review, and analyze the effectiveness and efficiency of existing performance KPIs and develop strategies for enhancing the quality of these KPIs
Work directly with Head of Departments and Head of Business Units to understand business requirements, define, and document performance goals, KPIs, and metrics
Develop and maintain internal and management focused, KPI status reporting templates for goals and KPIs setting
Job Responsibilities 2
Participating in creating and communicating periodic updates to the GCSO/GCEO along with clear reasoning about adopted approaches and strategies
Assist in requirement gathering, iterations and launching and continuously tracking automated reporting and dashboards for internal performance tracking and monitoring purposes
Onboarding and familiarizing new team members, new hires, new managers with PIH Performance Management process, system and KPI methodologies
Perform technical assessment of the KPIs and define the related data sources & systems, recommend and manage the development and implementation when necessary
Define the automation and data integration approaches and methodologies for SAP-PMGM module with different data sources & systems
Responsible for the effective organization and delivery of the midyear and annual performance appraisals
Responsible for the delivery of the annual performance calibration at all organization levels (Holding, Group, Business Units, Department)
Act as an internal consultant for all employees as and when required in reviewing, drafting and setting highly customized KPIs.
Additional Responsibilities 3Job Knowledge & SkillsJob ExperienceCompetenciesAgility - ProficientDisplays Customer Centricity - ProficientCreates Strategy M1Cultivates Loyalty & Integrity - ProficientDemonstrates Accountability - ProficientDemonstrates Resilience - ProficientDevelops Future Leaders - DevelopingDrives Performance M1Promotes Teamwork - ProficientShows Entrepreneurial Spirit - ProficientStrives for Innovation - ProficientEducationBachelors Degree in any related field
