Room Service Supervisor

Job Description

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. Its the Golden Rule the simple idea that if you treat people well, the way you would like to be treated, they will do the same. This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazines 100 Best Companies to Work for, every year since the survey began in 1998.Join our Team· Work on a team that is built on mutual respect, collaboration, and excellent service.· Four Seasons provides employees with the same level of care that we expect to be shared with our guests.· Four Seasons have been ranked in FORTUNE Magazines 100 best companies to work for.Four Seasons Doha Serviced Apartments at The Pearl Qatar:The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Joël Robuchon.Our Team:Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.Who We Look For:We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.The Four Seasons Doha Serviced Apartments is looking for In-Room Dining Supervisor to join our talented pre-opening team! Dont miss this unique opportunity to be part of the worlds leading luxury hotel company! This individual takes ownership over their role and operation and can quickly connect to those around them. Confidence, adaptability, and the assurance of a quality experience make a successful candidate for this role.Essential Functions:We are looking for an individual who can provide support in our In-Room Dining department by planning, organizing, and directing the work of employees within the In-Room Dining Department while ensuring guest satisfaction. This role will report to the In-Room Dining Assistant Manager. And, must be able to respond to inquiries and problems in an efficient, safe, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons policies.· Ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts· Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience· Assist in Controlling the labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control· Attend regular operational meetings to ensure effective coordination and cooperation between departments· Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as neededPreferred Qualifications and Skills· 2-3 years of experience in related field· Excellent command in English, Arabic is an advantage· Service Passion for Luxury Hospitality and have an eye to details.Our Offering:-Opportunities to build a successful career with global potentialUnique strong culture - diversity of 50 different nationalitiesLiving accommodation in a high quality, well-resourced apartmentExcellent Training and Development opportunitiesEmployee Recognition ProgramsComplimentary nights at FS Hotels WorldwidePaid annual home leave ticketsComplimentary meals in employee restaurantsFree transportation to workMedical coverageWork Authorization:-Hotel will apply for the work authorization for a successful candidate.Learn more about employment with Four Seasons:-You could also learn more about employment with Four Seasons via the following channels:https://www.facebook.com/FourSeasonsJobshttps://www.linkedin.com/company/four-seasons-hotels-and-resortshttp://jobs.fourseasons.com https://twitter.com/FourSeasonsJobs

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