Review of customer data, follow up, tracking and updates
Escalate issues which impact the timeline of completion to the manager
Analytical, investigative research and documentation skills.
Ability to work with agility in a fast paced, and rapidly changing environment, within time-critical situations.
Ability to work on confidential and sensitive matters with a high degree of professionalism and discretion
Ability to work independently and proactively
Maintain a working knowledge of compliance requirements affecting business and actively learn new regulations and assist in the implementation, if required
Model and foster behaviours that support the Bank?s values and corporate culture creating an atmosphere of trust, cooperation, accountability and dedication to the organization