hireejobsgulf
Register for Job

NOC Engineer

3.00 to 7.00 Years   Qatar   13 Jul, 2023
commercial bank of qatar
1 Jobs Openings
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryBanking
Functional AreaNot Mentioned

Job Description

Purpose of the RoleCommercial Bank is Qatar?s first and largest private sector bank. We play an important role in driving innovation across the Middle East, as a result, have set up Commercial Bank Innovation Services (CBIS) to create exciting banking products and services of the future.The Network Operations Centre (NOC) is a team within the Information Technology (IT) Infrastructure and Production department, which is responsible for the monitoring of all CB networks, network components (e.g. switches, routers), application servers, Automated Teller Machines (ATMs), Virtual Private Network (VPN), Intrusion Prevention System (IPS), systems performance and availability (e.g. memory usage, Central Processing Unit (CPU) utilisation), etc.Key Accountabilities

  • Monitor alerts for various sub-systems and react by raising incidents in the ticketing system.
  • Perform priority incident impact assessments, assess active or potential business impacts, set appropriate priority and escalate when needed (OOH).
  • Collect and record all required incident details for input into Incident and Problem Management processes.
  • Support multiple technical teams in 24 x 7˙operational environments with high uptime requirements. Varied˙shift schedules may include day or night hours.
  • Monitor network status and provide support for issues related to the network infrastructure, hardware, and applications.
  • Perform Regular NOC System Testing to ensure that systematic issues are identified and escalated for quick resolution.
  • Coordinate with G4S and NCR for CBQ?s ATM related activities.
  • Participate in the ongoing Event Management process improvements.
  • Provide timely, clear incident status communications to IT and business leadership, resolution team members and other stakeholders when required.
  • Perform any other duties as may be assigned.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved