Manager - Training Management & Data Analytics

Job Description

Job SummaryThe role is responsible for various aspects of Training and Development within both CB and CBIS such as - Reporting and Data Analytics- Budgeting, provision and invoicing- Training aspects related to administration, delivery, facilitation, design, implementation and program administration along with the subject matter expertise (SME) to ensure employee engagement and training effectiveness. Key AccountabilitiesTraining Needs Assessment (TNA)? Analyse the TNA of the various SBUs and summarize needs, with recommendations. ? Collaborate with business leads to identify specifications for course content, to ensure it is fit for purpose.? Conduct specific training needs assessment to support the design, development & delivery of training programs.? Review training proposals and submit recommendations of vendors/instructors/budget to Head of department. Training Programs & Execution ? Create the annual training calendar to capture the various learning interventions.? Enrol staff into trainings as per the TNA and other priorities such as PIP, PDP, Succession plans, etc. ? Ensure training programs are executed as per plan and timelines with justifications documented for any changes.? Work closely with the training vendors to ensure delivery of trainings based on expectations, needs & timlines.? Coordinate and manage vendor contracts.? Coordinate logistics including setting up live & virtual meetings via teleconference, video conference & Teams ? Coordinate collection of feedback on training usefulness, content and delivery for analysis of results and training performance in order to take steps to increase its efficiency and effectiveness? Provide individual and/or group training feedback where relevant, post course? Ensure training records of individuals are accurately maintained with HR for future retrieval and referenceOther AccountabilitiesPolicies, Systems, Processes & Procedures ? Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.? Script SOPs where required and ensure exiting SOPs are updated as per schedule and always remain up to date.Data Analytics and Reports? Support L&D in data-driven decision-making. ? Analyse operational data, training performance data, and participant feedback data to measure, monitor, and improve the effectiveness and communicate the value of L&D offerings.? Develop metrics and use assessment tools to measure the effectiveness of programs that support organizational development and strategic objectives.? Visualize results of analyses in the form of graphs, charts, tables, and scorecards.Budgeting? Plan the training budget as per the department?s goals and plans.? Verify invoices, process payments promptly, ensure 0 penalties. ? Maintain updated log of payments. ? Prepare the monthly accruals.? Monitor the budget spending to avoid overspending.? Communicate with the HR budgeting team and the Finance team. ? Issue monthly budget reports.? Submit annual budget reports reflecting the actual spending.

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