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Loyalty Officer

1.00 to 10.00 Years   Qatar   10 May, 2023
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryBanking
Functional AreaNot Mentioned

Job Description

Key Accountabilities?ÿÿÿBuild positive long-term relationships with merchants and corporate clients.?ÿÿÿIdentify and develop a target pipeline and aggressively market for new offers and discounts for CB cardholders?ÿÿÿManage key corporate customer relationships through regular contacts and visits by ensuring the effective follow up is maintained of prospect customers.?ÿÿÿEnsure documentation and valid contracts are signed when obtaining offers.?ÿÿÿStay up-to-date on validity of offer and ensure they are renewed on time?ÿÿÿEnsure that the posted offers thru CB channels are valid and active.?ÿÿÿConduct customer satisfaction surveys and recommend ways of improving client satisfaction.?ÿÿÿResolve complaints and issues efficiently and in a timely manner.?ÿÿÿCoordination with Marketing Department for all offers/campaigns aspects.

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