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Leisure Facilities Supervisor

1.00 to 10.00 Years   Qatar   25 Aug, 2022
UrbaCon Contracting & Trading Company
1 Jobs Openings
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Job SummaryLeisure Facilities is a direct supervisory level class responsible for supervising staff, facility and custodial operations, programs, services, and activities of program areas affiliated facilities to maximize service delivery to the community. Performance requires the use of independence, independence, initiative, and discretion.Job Responsibilities 1

  • Understands and be familiar with all the facilities, memberships and services provided. Ensures all Staff are trained adequately for them to perform their duties. Implements a daily/weekly/monthly cleaning and maintenance checklist for all relevant Staff and ensure it is acted upon.
  • Ensures the facilities are clean and tidy and the set-up of the facilities are correct at all times
  • Ensures all safety and cleaning Standards are maintained throughout the facilities.
  • Ensures that Guests adhere to all facilities rules and regulations.
  • Controls and supervises all Staff and make sure all relevant information is communicated to them promptly and effectively.
  • Performs all tasks consistently in line with the Hotels Standards.
  • Responsible for preparing weekly duty Roster.
  • Checks and follow up on all pending maintenance requests.
  • Knows and ensures all SOPs are correctly adhered to and followed by all staff Supervises facilities and Staff in the absence of Manager
Job Responsibilities 2
  • Take care resource planning, manage your team and support your teams development.
  • Ensure that all service standards are being followed in friendly manner.
  • Supervise and delegate duties; Ensure brand standards are maintained
  • Focused on guest feedback and always on go to improve the guest satisfaction scores
  • Works closely with Department In-Charge/Coordinators in developing SOPs for all work area and ensure all Staff are fully trained.
Additional Responsibilities 3Job Knowledge & Skills
  • Fluent in the English Language both written and Oral
  • Customer service focused
  • Supervisory skills to motivate and control workforce
  • Able to work independently under stringent deadlines and high-pressure environment
  • Able to develop good relations with colleagues and be a good team player
  • Knowledge and experience of building services systems and equipment
  • At least 3 years of experience with advance knowledge in building services.
  • Experience in electrical equipment and associated systems and controls.
Job ExperienceMinimum 7 years of experience (required)Minimum 1 years in GCC (preferred)CompetenciesCollaborationAccountabilityResilienceQualityLeadershipRoutine Maintenance L2Quality and Safety L2Hotel Management Standards and Procedures L2Product/Service Management L2Guest Relations L2EducationBachelors Degree

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