Learning & Development Specialist

Job Description

Job SummaryTo support the development of GL&D frameworks to enhance the business capabilities and employees? development at all levels. To develop and evaluate learning solutions (digital and non-digital) and programs that meet the business needs to ensure that the knowledge, skills, capabilities, and performance of each CoE meet current and future organizational and individual goals.Job Responsibilities 1* Contribute with ideas and expertise to support the creation of policies and frameworks to enhance the development of the PIH group employees in line with the company?s strategic goals.* Design, create or recommend learning paths and solutions for the Capability Academy framework, depending on stakeholders? needs, and evaluate vendor?s solutions accordingly.* Assist in the evaluation of vendors? training and certification programs to sustain L&D quality and standards.* Support stakeholders to monitor the effectiveness and transferability of learning by aligning performance measures with learning objectives.* Develop, design, and facilitate Train the Trainer modules to standardize the involvement of internal SME?s in the Capability Academy* Design forms, templates, surveys, and reports that support the operational effectiveness of the Capability Academy and keep a record of any other learning solutions.* Design and create learning materials, modules, and aids (digital and non-digital), when specific to internal needs, and deliver when required, using various instructional techniques.* Evaluate and propose how L&D practices, such as induction, assessments, TTT, TNA, can improve based on experience and interaction with stakeholders and learners.Job Responsibilities 2* Coordinate the training effectiveness process with the BUH (follow-up on projects, assessments, academy graduation, etc.) to evaluate the success of L&D programs* Support administrative tasks such as monitoring LMS smooth operations, liaising with the IT support team, and coordinating overall yearly plans and programs for the Academy certifications to meet departmental targets.* Develop plans and ideas to support the marketing and communication strategies for the department in coordination with the Group Marketing department.* Ensure and promote the use of LMS SAP Success Factors and SAP JAM across the business.* Assist in organizing events and ceremonies related to the Capability Academy, such as Graduation, roadshows, presentations, etc.* Contribute to the preparation of timely and accurate reports to meet departmental requirements, policies, and standards.* Remain updated on leadership and learning theories, systems, best practices, trends, and the Future of Work to help advance the business interests and strategies.* Perform other related duties as requiredJob Knowledge & Skills? Excellent verbal and written communication skills to translate ideas into effective proposals, present or facilitate workshops, or develop marketing aids.? Experience with various digital training platforms and methods, including LMS (preferably on SAP).? Experience with establishing corporate academies.? Ability to research, design, implement and evaluate practical training and development solutions.? Highly proficient with Microsoft Office Suite and related tools, especially PowerPoint and Excel.? Knowledge of instructional design and evaluation methodologies (ADDIE, 4MAT, 70:20:10, Kirkpatrick are preferred).? Knowledge of learning standards, processes, and trends.? Analytical, organized, and able to run several projects at a time.? Proactive, open to new ideas, and willing to challenge the status quo for the betterment of the business.? Interpersonal skills, to communicate

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