Hotel General Manager

Job Description

Job SummaryTo leadthe strategic and operational objectives for thehotel, ensuring the successful delivery and continuous improvement of day-to-day operations.To ensure brand standards, overall guest experience and all policies and procedures are up to date, communicated to all employees and contiuosly evaluated to drive performance.Job Responsibilities 1Establish the short and long-term strategy, translate it into business plans with objectives and performance indicators and report on the progress of activities.Build and lead a motivated, engaged and competent manpower by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to improve performance.Recommend an optimum organization structure in coordination Human Resources, to ensure efficient and effective workflow of operational processes and optimal utilization of resources.Formulateand implementthe strategy for thehotel in line with Assets Hospitality vision and mission.Ensure that strategy is translated into annual operational business plans for their hotel and that performance is monitored managed to ensure continuous improvement.Job Responsibilities 2Oversee and ensure compliance to all relevant QHSE management policies, procedures and controls across their hotel to ensure that the hotel provides a safe, world-class, secure and environmentally responsible service to customers, the public and its own people.Ensure a key focus on quality and consistency is achieved across the business in every guest experience.Promote and drive continuous improvement across the hotel, including product development and innovation for F&B, Rooms and Engineering, in order to achieve the Group?s mission, vision and strategy, and to enhance Assets Hospitality offering.Oversee and direct internal hotel teams to ensure the successful and efficient operations of the hotel, covering management of all departments, to ensure high-quality guest experience is delivered, hotel revenues and occupancy rates are maximised, and brand standards are maintained.Oversee all maintenance and planning across the hotel to ensure full availability and serviceability of hotel facilities, including all repair work, preventative maintenance and reconstruction work, whilst minimising disruption for guests.Additional Responsibilities 3Job Knowledge & SkillsAdvanced people management skills including involving staff in planning, decision making, facilitating and process improvement; providing regular performance feedback and developing subordinates skills to encourage their growth.Advanced interpersonal communication (written and oral) with the ability to speak clearly and persuasively in positive or negative situations; conveying messages politely, tactfully and confidently when met with conflict or challenge situations, providing rational input in negotiations.Advanced delegation skills, with the ability to provide authority to work independently, set expectations and monitor delegated activities.Advanced strategic planning skills (long and short term).Job ExperienceMinimum 10 years totalexperience (required)5 Years of supervisory experience (required)Minimum 2 year in GCC (preferred)CompetenciesAgility - AdvancedCreates Strategy M2Cultivates Loyalty & Integrity - AdvancedDemonstrates Accountability - AdvancedDemonstrates Resilience - AdvancedDevelops Future Leaders M2Displays Customer Centricity - AdvancedDrives Performance M2Promotes Teamwork - AdvancedShows Entrepreneurial Spirit - AdvancedStrives for Innovation - AdvancedEducationBachelors Degree in Hotel Management or Hospitality

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