Home Stylist

Job Description

Role Objective:The primary function of Home Stylist is to support the Project Department and store by promoting Home Styling services to our customers. The home stylist is responsible for attending to locations provided by our customers in order to put together the proposals, quotations and executing home styling projects. The Home Styling projects are completed as per the Decoration Standards of the Company.Detailed Roles and Responsibilities:Financial:Support Operations and Project Manager in achieving the sales targets setAid in sales maximization through supporting stores in promoting the items and design in the best and most effective way possibleMaintain awareness of all current promotions in order to share details with customers and how to process them correctly at the point of saleMaintain an awareness of market trends, local and international competition, taking a proactive approach to keep the company as market leaders in home fashion image and displayLiaise with customers on Home Styling projects by understanding their need, complete the mood board and close the sale.Customer:Maintain up to date knowledge surrounding fabrics, textiles, woods and materials of furniture sold in the StoreMaintain up to date knowledge of products, especially with regards to handling and care of the products, in addition to any special Features and Benefits (F.A.Bs)Follow all the guidelines for Home Styling projects by ensuring appropriate plans are in place to provide Home Styling Services to all our customersAct on feedback accumulated from customers to the Project Manager to allow the best home design service to be deliveredProvide customers with the most inspirational shopping experience, aiding in differentiating our stores against competitors, to help retain and engage customerCapture accurate and valid customer information at the point of sale to support companys new customer acquisition strategy and aid in customer retentionUnderstand customer expectations and requests to deliver catered home styling solutionsEnsure timeframes provided to customers are adhered toWork alongside the sales and warehouse teams to ensure goods provided to customers are of quality and are not damagedMake changes/amendments to style solutions at the request of the customerInternal Business Processes:Maintain health and safety measures, in particular during any re-decoration or Home Styling projects where major work is being conductedFollow all the procedural guidelines for Home Styling projects by making sure appropriate plans are in place to provide Home Styling Services to all our customersVisit customers specified locations to ensure all work is carried out correctly and safelyEnsure all communications are kept up to date, advising the Project Manager on the progress of all Home Styling projectsPromote Home Styling programs for the business to potential customers through sharing the Home Stylist servicesUse computer software such as Illustrator, Auto CAD and Photoshop to produce professional proposal for clientsWork collaboratively with the other stores to ensure a harmonious physical presentation is achievedCoordinate organization efforts with the After Sales Service to effectively communicate with the delivery of itemsSupport stores during inventories and during events or store openingsEnsure accurate measurements are taken utilizing the necessary tools and softwares to avoid any issues for proposals or execution of serviceProvide accurate and timely quotations, working alongside the relevant Departments each and every timeWork alongside the sales and warehouse teams to ensure product availability and quality assurance, placing requests for orders if requiredConduct a review of delivered home styling solutions to ensure complete customer satisfaction, but to also use for recommending any changes for efficient processesLearning and growth:Network within the relevant industry to build relationships in order to obtain industry best practices and allow competitive advantageGrow in management aspect of role through displaying leadership qualities and taking accountability of more tasks as expertise increase REQUIREMENTS: Education Qualifications: Bachelors Degree in Architecture or Interior DesignExperience:3-5 years experienced of home decoration, home design or event production experienceCompetencies:Technical3DAdobe PhotoshopAuto CADBrand/Market awarenessBusiness AcumenCommunication (Verbal, Written)Computer LiteracyDecision Making and JudgmentIllustratorProblem SolvingProduct KnowledgeSelling techniquesBehavioralAccuracyAnalytical AbilityAttention to DetailCollaboratorDeadline OrientatedEnergeticFlexibilityLeadershipProactivityProcess ExcellenceProductivityTeamworkTime Management

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About Company

Al Mana is one of the largest and most diversified groups in the region, operating over 55 companies in 8 countries and employing over 3500 personnel. Industries that we operate in include automotive distribution and services, real estate and investments, retail and luxury fashion, F&B, engineering, technology, media and entertainment. The group covers most areas of retail including luxury goods, beauty, fashion, home interiors, watches and jewellery. Operating over 300 outlets, Al Mana represents some of the largest and most successful brands in the world.