| Job Location | Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Key tasksThe Guest Experience Manger is responsible for continual improvement of the quality assurance systems in place in order to achieve the quality objective.He/She will oversee the application of the service and behavioural standards and supervise the maintenance of departmental operating procedures, in line with brands specification.He/She will review and answer the guest satisfaction comments, analyze the comments surveys and scores and will be a driving force for a change and betterment, providing support to department heads to identify key areas of improvement and plan adequate actions. REQUIREMENTS: SkillsLevel of EducationBachelor / LicenceAreas of studyHospitalityProfessional experiences1 to 2 yearsLanguages essentialEnglishOptional languagesArabicEssential and optional requirementsA degree in hospitality management or related field from a known University.Hospitality background in a luxury environment.Proven experience of at least 1 year in Managerial level, preferably within rooms division or other operational departments is required.Fluency in English, both oral and written is mandatory. Additional knowledge of Arabic would be an advantage.The candidate has to be a good presenter with a good understanding of how to use Excel, PPT, coupled with knowledge of quality management systems.
Keyskills :
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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