| Job Location | Qatar |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Supervise and monitor the daily activities of colleagues and guests while working closely with the Front Desk teamEnsure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIPsLead, teach, coach, and inspire the Front Desk team to turn moments into memories for our guestsEmpower colleagues to appease any guest service challenges and ensure all guest issues are tracked and followed up on to ensure service recoveryDevelop and maintain standards for the department, while adhering to Tivolis core standardsEnsure a safe environment for our guests and colleagues by adhering to the hotels Health and Safety policiesVital part of the hotels Emergency ProceduresLead by example and sustain an environment of Respect, Integrity, Teamwork, Accountability, Excellence and positive employee relationsUnderstand and promote the Hotels vision, while supporting with departmental goals and visionCommunicate and liase effectively with other leaders in the department and hotelStrong attention to detail, highly organized and able to meet time sensitive tasksOther duties as assignedQualifications:Minimum 1 years previous Front Desk supervisory experience in a Large Hotel preferredExcellent knowledge of Micros-Opera Property Manager, word and excelExcellent written and verbal skills with a high attention to detail requiredSolutions-orientated, strong interpersonal skills and problem solving techniquesYou will be redirected to the company website to apply for this position
Keyskills :
Front office customer service Communication Skills
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