| Job Location | Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.申What?s in it for you?Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21申申What you will be doing:申Answer telephone inquiries promptly and professionally and provide immediate and courteous telephone response when booking and scheduling Spa treatmentsBe knowledgeable about all aspects of Spa treatments / therapy and the facility to ensure guests are provided with accurate information and inquiries are responded to in complete detailEnsure that attention to detail is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure effective pass onWork with related hotel departments to ensure efficiency in meeting guest needsMeet and/or exceed booking quotas and promotions in the Spa.Ability to promote Hotel services and amenities to encourage an exceptional experienceDevelop and maintain strong Product Knowledge of all Spa products, in order to better assist guests in treatment selection and promote product retail salesHandle special assignmentsEnsure a clean and safe working environment, and actively participate in health and safety initiativesAdhere to all hotel environmental policies and initiativesCarry out any other tasks as assigned申Your experience and skills include:申Similar role experience and hospitality experience is an assetComputer literacy is beneficialWord, Excel, Keyboard/data entry an assetEffective communication skills (verbal and written) and ability to demonstrate excellent phone etiquetteEffective organizational skillsSelf-motivated, with the ability to make effective decisionsAbility to maintain high service levels under pressure申Why work for Accor?申We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor?s limitless possibilities. 申By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
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