Provide support and supervisory functions to members of the Worker Welfare Team in their undertaking of worker monitoring and compliance activities. This will include operational and human resource responsibilities for members of the case work team, and, as reasonably requested by the Worker Welfare Manager, the delivery of direct worker support duties.
Oversee the Worker Welfare Team?s completion of worker and community risk/ needs assessments for all arriving and established worker cohorts.
Lead planning on the allocation and management of operational resources to meet worker support needs, including working across all parts of the Worker Welfare Team to ensure clarity and consistency of roles and responsibilities.
Coordinate and monitor the Worker Welfare Team?s development and review of worker/ community care plans.
Provide expert advice and support to members of the Worker Welfare Team and/ or other stakeholders for the effective management of critical incidents and other significant worker support needs.
Ensure consistent processes and practices are in place to assist workers in their access to/ comprehension of information/ resources to meet their welfare and wellbeing needs and which contributes to their effective transition to community and employment.
Monitor the ongoing personal well-being of workers and report monthly on existing or emerging trends where workers may be at risk in terms of performance in the workplace, mental wellbeing and adjusting to life in Australia.
Coordinate and monitor the Worker Welfare Team?s completion of accurate case notes, trip reports and other required documentation in a required and timely manner. .
Provide logistical support for workers returning early, including, if required, negotiations with employers with respect to cost sharing and reimbursement arrangements.
Perform other tasks as reasonably requested by the Worker Welfare Manager
