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Executive Receptionist

3.00 to 12.00 Years   Qatar   24 Aug, 2022
United Development Company
1 Jobs Openings
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryReal Estate; Call Centers & Customer Care Outsourcing; Administration Support Services
Functional AreaNot Mentioned

Job Description

The Receptionist is responsible for providing secretarial, clerical & administrative support in order to ensure that high levels of municipal service, diplomacy & communication skills are provided in an effective & efficient manner.Detailed Roles and Responsibilities:

  • Able to work as a focal contact point between administration department and other departments
  • Respond promptly to customer inquiries.
  • Research required information using available resources.
  • Record details of inquiries, comments and complaints.
  • Enter customer information when needed.
  • Handle all incoming/outgoing telephone calls and connect the caller to the correct department or required person in the Company and assist callers in a polite and pleasing manner.
  • Maintain contact list and assist the company employees in calling outside parties / agencies.
?Attend to visitors to the company premises and guide them to the appropriate person / department.Accountability:?Assist the superior in the smooth and efficient running of a comprehensive office while ensuring high levels of diplomacy and communication skills.?Attend to visitors and deal with enquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.?Decisions with big impact on the department should always be taken directly from the supervisor or the HOD?Accountable for office equipment at front reception desks.?Ensures knowledge of staff movements in and out of organization.

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