Director of Spa

Job Description

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: ?The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It?s the Golden Rule ? the simple idea that if you treat people well, the way you would like to be treated, they will do the same.? This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine?s 100 Best Companies to Work for, every year since the survey began in 1998.Join our Team

• Work on a team that is built on mutual respect, collaboration, and excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons have been ranked in FORTUNE Magazines 100 best companies to work for.

Four Seasons Resort and Residences at The Pearl-Qatar:?The upcoming project will include 161 fully-furnished apartments, perfect for both short and long-term stays, as well as 84 Private Residences, set along a private beach surrounded by lush gardens. Guests and residents alike will enjoy a full range of state-of-the-art amenities, including a signature restaurant by Michelin-starred chef, Jo‰l Robuchon.Our Team:??Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.Who We Look For:We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.The Director of Spa is someone who is a well-known Spa & Fitness leader in the industry and has aesthetic taste with the ability to create a tasteful spa environment and translate that into eye for detail and crispness. They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps.We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position.Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote team work. Flexibility to work early mornings, evenings, weekends and holidays.The Director of the Spa is part of a diverse and dynamic team that provides award-winning service to our valued guests. This leader will provide leadership for all operational management teamand will be responsible for delivering the highest level of service in terms of guest experience with a strong focus on Elite Guests? experiences.

• Maintain harmonious and professional relationships with all departments
• Comply with and enforce Four Seasons? Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Plan, organize, lead and control different projects and activities within the Spa & Fitness team.
• Identify coaching moments and ensure that those moments become opportunities of learning and development for the Spa & Fitness team.
• Establish a rapport with the Spa & Fitness team and other divisions within the hotel.
• Have a global working perspective and excellent communication skills ? written and verbal
• Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed.
• Have the ability to supervise the day-to-day duties of the Spa & Fitness team and assist as necessary.
• Hold monthly department meetings with Spa & Fitness Staff to ensure communication and address any issues that are affecting the team.
• Participate in and develop staff training programs and development plans in order to minimize staff turnover and maintain high morale. Particular emphasis should be given to those individuals qualifying for future advancement.
• Supervise, train and motivate department staff to thoroughly understand all of their duties and responsibilities.
• Actively network within the community to attract potential candidates for recruitment purposes.
• Prepare reviews and development plans and take appropriate personnel-related action (i.e. hire, commend, discipline, evaluate, etc.) with Spa & Fitness staff as required.
• Conduct self in a professional manner at all times and work the hours required to lead the team by example and assure the operations are under control ? leading by example is key
• Assist in other areas of the department as needed and follow tasks given by the General Manager whenever required.
• Create relationships with all Spa & Fitness patrons including members

Our Offering:-??Opportunities to build a successful career with global potential ??Unique strong culture - diversity of 50 different nationalities??Excellent Training and Development opportunitiesEmployee Recognition Programs?Complimentary nights at FS Hotels WorldwidePaid annual home leave tickets??Complimentary meals in employee restaurants??Medical coverage??Work Authorization:-??Hotel will apply for the work authorization for a successful candidate.?Learn more about employment with Four Seasons:-??You could also learn more about employment with Four Seasons via the following channels:??https://www.facebook.com/FourSeasonsJobs??https://www.linkedin.com/company/four-seasons-hotels-and-resorts??http://jobs.fourseasons.com??https://twitter.com/FourSeasonsJobsPlease note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

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