Maintains active business relationships with existing customer data base and ensures new and repeat business to support revenue goals
Supports sales in securing potential all segments; Corporate, Wholesales, MICE and Catering customers for the property
Monitor Citywide event and plan to gain business leads to the property
Continually reports on Business on the books and conversion rates on a monthly basis.
Monitor Event production and adjust activities, to achieve planned goals.
Develop active communication and close rapport with Sales Offices and other sources of sales/Events information & support Meetings and Events Office function to deliver qualified leads
Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
Yields all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered
Ensures all Meetings and Events groups are handled as per the policy and company standards
In conjunction with Director of Revenue to set up and update group selling strategies.
Determine the discount rates & percentages, along with Director of Revenue and communicate negotiation currencies with all sales divisions
Quality levels of product and services
To fully comply with the hotels credit policy in obtaining pre payment or approved credit letters for all events
After Sales ?to keep the relationship with the customer for repetitive business.
Comply with any reasonable request made by management to the best of your ability.
Performs and controls with team all the above-mentioned aspects in accordance to Corporate/Area standards and guidelines including all and brand guidelines
Work Experience
Being business partner
Lead & form the respective team
Having strong hotel back ground in the applied position or field at least 3 year
Benefits
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world!
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.