Beauty Advisor | Retail | Watsons | QATAR

Job Description

Job Requisition ID: 158018 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions automotive, financial services, real estate, retail and healthcare employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role:The Beauty Advisor is primarily responsible for selling products through courteous, friendly, caring, efficient service and accurate on time execution of merchandise display and promotion. She should exhibit full product knowledge to engage and satisfy customers that will impact sales and ultimately drive business growth.What you will do:-Description of Accountability:Profit Financial

• Recommends appropriate products and provides information highlighting the Features, Advantages and Benefits to the customers.
• Assists in locating, selecting and purchasing desired products based on preferred brand, variant and colour of the customer.
• Utilizes appropriate selling techniques such as suggestive selling, upselling and cross selling to increase ATV (Average Transaction Value)
• Monitors availability of GOBE products.
• Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
• Monitors and updates reports on product shelf life.

Commercial

• Ensures products on display are replenished as needed with complete shelf tag price, price tags.
• Maintains cleanliness and orderliness of the assigned area.
• Complies with all set customer service standards (e.g. Smile and Greet, Offers Basket etc.)
• Attend to all customer queries and needs.
• Resolves customer complaints guided by set customer service standards and within scope of control.
• Prepares and sets up store promotion by utilizing Marketing Collaterals to effectively communicate store promotions

Process

• Weekly monitors price changes and updates shelf / price tags as needed.
• Timely displays all products following set planograms and guidelines for a specified duration.

People

• Accomplishes MFP and PDP on time.
• Participates and implements agreed EES action plans
• Strictly complies with set company policies and procedures especially on attendance, punctuality and code of conduct and set grooming standards.

Required Skills to be successful:-Time ManagementGood knowledge of the fashion/beauty industry and trends Retail operational skills (stock, VM, systems, cash) Computer skills Management skills Empathy Customer service and results oriented Leadership and problem solving skills Excellent relationship skills Integrity and trust Dealing with ambiguity Proactive with good team spirit and able to take initiativesWhat equips you for the role:

• High school or Bachelor Degree
• 3-5 years experience in similar field
• Good communication skills
• Technical knowledge on products
• Accountability
• Problem solving
• Attention to detail

About Al-Futtaim RetailAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

Keyskills :
trust Time Management Leadership Attention To Detail Beauty Empathy Computer Skills Results Oriented Systems Cash Team Spirit Stock Customer service Problem Solving Skills Dealing With Ambiguity Technical Knowledge Accountability Vm Inte

About Company

The Al-Futtaim Group is a large conglomerate based in Dubai, United Arab Emirates.As a family-owned business, we take a long-term view in everything we do, because we believe that sustainable success requires uncompromising commitment.
That’s the reason why some of the world’s most admired and innovative brands from the USA, UK, Japan, Sweden, France, Germany and Switzerland – from sectors as diverse with each other as automotive, retail, real estate and finance – trust Al-Futtaim with their own reputation and commercial success since the 1930s.
And through our inherent customer-centric approach and relentless pursuit of perfection, we add significant value – connecting consumers in 20+ markets with these brands in contemporary, powerful, meaningful and emotional ways that create longstanding relationships based on loyalty and mutual trust.