Associate - Retail Accounts - Cards and Loans Processing

1.00 to 10.00 Years Qatar 31 Jul, 2024

Other Accountabilities

Accountable for all aspects of credit, debit, pay card processing and chargeBack settlement on daily bases.
Follow up on chargeBack raised task, to check the incoming received.
Ensure all complaints are highlighted to Line Manager.
Prepare and post credit to customer account in line with the association guild lines.
Closure of all activities assigned on the same day.
Share best practises & scheme rules knowledge with the peers.
Handling all activities assigned by the line manager and department head.
Ensure all complaints are escalated to line management and resolution is provided.
Complies with company policies, procedures and standard of ethic, integrity and scheme regulations.
Excellent problem solving and Inter personal skills.

Competencies

Keyskills :

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