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Associate - Retail Accounts - Cards and Loans Processing

1.00 to 10.00 Years   Qatar   31 Jul, 2024
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryData Hosting & Storage
Functional AreaNot Mentioned

Job Description

Other Accountabilities

  • Accountable for all aspects of credit, debit, pay card processing and chargeBack settlement on daily bases.
  • Follow up on chargeBack raised task, to check the incoming received.
  • Ensure all complaints are highlighted to Line Manager.
  • Prepare and post credit to customer account in line with the association guild lines.
  • Closure of all activities assigned on the same day.
  • Share best practises & scheme rules knowledge with the peers.
  • Handling all activities assigned by the line manager and department head.
  • Ensure all complaints are escalated to line management and resolution is provided.
  • Complies with company policies, procedures and standard of ethic, integrity and scheme regulations.
  • Excellent problem solving and Inter personal skills.
Competencies
  • Communication
  • Interpersonal Skills
  • Listening Skills
  • Teamwork

Keyskills :

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