Programme Associate (CFM), G6

Job Description

ABOUT WFP:The United Nations World Food Programme is the worlds largest humanitarian agency fighting hunger worldwide.?The mission of WFP is to help the world?achieve Zero Hunger?in our lifetimes.?Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.?WFP Sudan has the potential to reach millions of food insecure people across Sudan ? with a total of 4 million people assisted in 2018. WFP Sudan, one of the largest and complex operations for?WFP globally,?is currently rolling out its five-year?Country Strategic Plan?(2019-2023), which aims to provide emergency assistance through a hybrid approach (Cash, food and vouchers), along with life-changing types of programmes (Nutrition, Resilience and School Feeding).JOB PURPOSE:SCOPE is WFP?s beneficiary identity and benefit management system (cloud-based digital solution) that helps WFP know better the people we serve, so the assistance we provide can be more targeted and appropriate. SCOPE is used to register people, calibrate entitlements, deliver the assistance, and subsequently manage the operational data coming in providing a responsive information system to guide effective programming across all transfer modalities (food or cash).?To purpose of this position is to provide support to policy and programme activities that effectively meet food or cash assistance needs.KEY ACCOUNTABILITIES: (not all-inclusive)Reporting directly to the Head of Programme Unit in the Area Offices and under the overall supervision of the Head of Area Office , the Programme Associate will be responsible for the following.Protection:

• Contribute to the development, review and dissemination of the WFP Sudan Protection/AAP strategy amongst Programme colleagues
• Support the capacity strengthening of Area Office staff on robust protection mainstreaming and integration, protection risk assessment and analysis, protection monitoring for WFP food security interventions and disability inclusion
• Provide guidance and support for WFP and CPs at Area Office/Field Office on mainstreaming and integration of Protection /AAP within their respective intervention and based on WFP?s policies and guidance on Protection and protection mainstreaming principles
• With guidance from the Country Office P/AAP team, work with Area Office (AO)/SO programme colleagues to conduct protection risk analysis or assessments, develop risk mitigation action plan and follow up on implementation of mitigation measures to enhance the safety, dignity and integrity of communities
• Conduct regular visits to distribution sites to identify gaps in providing safe abd dignified assistance to beneficiaries and liaise with CPs and WFP programme staff on ways for improvement??

ADDITIONAL KEY ACCOUNTABILITIES

• Provide and disseminate guidance and support to prioritize the most disadvantage groups such as disabled and elderly during distribution
• Regularly participate in at State level Protection Sector Working Group and CP/GBV Sub-sector working group meetings/forums/initiatives where information on protection services provided by sister agencies and other actors will likely be disseminated
• Serve as a resource and/or focal person for gender, data protection and PSEA at the AO,

Accountability to Affected Populations:

• Support respective AO to develop appropriate communication strategy to ensure that accurate, timely and adequate information is delivered to communities
• Ensure community sensitization materials in easy to understand language and formats are developed and disseminated to communities via reliable channels
• In close collaboration with programme staff, ensure regular consultations with beneficiaries are conducted throughout the project cycle stages, documenting feedback from the consultations

?ADDITIONAL KEY ACCOUNTABILITIES

• Work closely with Head Of Programme (HoP), Programme staff and the CFM project manager to establish and implement CFM including community help desks at activity sites in coordination with CPs, community leaders and local authorities ? based on set guidelines and protocols
• Ensure all complaints referred to AO/SO from call center, CHDs and activity specific mechanisms are logged into the CFM database
• Follow up with relevant programme staff on resolution of all complaints and relevant information updated in the CFM database
• Conduct beneficiary satisfaction surveys on the effectiveness of CFM to identify challenges with access to, use of and provision of feedback from the CFM, and propose corrective measures where necessary

Keyskills :