| Job Location | Dubai, UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Warranty Administrator |
| Functional Area | Not Mentioned |
Roles & ResponsibilitiesJob Purpose:To ensure accurate, timely and compliant processing of warranty claims, maximizing warranty recovery while maintaining manufacturer's standards and supporting organizations profitabilityKey Responsibilities:Review repair orders for warranty eligibilityVerify the accuracy and completeness of supporting warranty documentsCoordinate with manufacturer for the prior approval as and when requiredPrepare the technical failure reports as per the OEM warranty formatPrepare, submit and monitor warranty claims through manufacturer?s warranty portalEnsure the claims comply with OEM policyFollow up on return/rejected warranty claims and resubmit with necessary corrective actions.Maintain all warranty records for audit purposes.Ensure proper storage of warranty failed parts with proper tags on itFollow up payments/credit notes with manufacturer against the approved claims and keep all the financial recordsReview Warranty WIP job cards frequently and coordinate with workshop team to clear it in timebound mannerScrap the warranty parts as per the manufacturer guidelinesPrepare warranty reports and submit to warranty managerIdentify repeat /recuring complaints and report to manufacturer for corrective action.Coordinate with workshop supervisor/Technical teamDesired Candidate ProfileMinimum of 3 years of experience in warranty administration or a similar role, showcasing a proven track record of handling warranty claims effectively..Experience in the automotive or electronics industries, providing relevant insights into specific warranty challenges and requirements.
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