IT Network Engineer

Job Description

Roles & Responsibilities1. On-Site Inspection & Client CommunicationDrive to residential client locations (villas, townhouses, apartments) across the UAE in a company-provided vehicle.Conduct thorough on-site Wi-Fi signal audits, dead-zone assessments, and structural cabling inspections.Listen to client pain points and clearly explain technical Wi-Fi/CCTV issues in plain, professional English.2. Live On-Site Quoting & Solution DesignDesign tailored networking setups on the spot based on property layout, wall density, and client needs.Calculate hardware, cabling, and labor costs to present clear, immediate quotes to the client before starting work.3. Wi-Fi & CCTV Installation & ConfigurationMulti-Brand Hardware Setup: Configure, mount, and optimize routers, Mesh Wi-Fi systems, Access Points (APs), network switches, and patch panels across diverse brands (e.g., Ubiquiti UniFi, TP-Link Deco/Omada, ASUS, Linksys, Netgear, MikroTik).CCTV Systems: Install, cable, and configure IP CCTV camera systems, NVRs, and mobile app monitoring for residential properties.Network Cabling: Pull, terminate, patch, and test CAT6/CAT6A Ethernet cables neatly through existing conduits or trunking.Optimization: Perform channel width adjustments, seamless roaming setup, and dead-zone elimination.4. Job Completion & Client HandoverWalk the customer through the completed setup, test internet speeds (SSID/bandwidth verification in every room), and confirm CCTV live feeds on their smartphones.Ensure all work areas are left clean, tidy, and professionally presented.Desired Candidate Profile1. Mandatory Qualifications & PrerequisitesValid UAE Driving License: Manual or Automatic (Essential for driving to villas/apartments across Dubai & UAE).Language Proficiency: Fluent Spoken & Written English (Crucial for direct homeowner communication, setting clear expectations, and explaining quotes).Education: High school diploma, technical diploma, or equivalent hands-on trade training in IT / Telecommunications / Electronics.Visa Status: Valid UAE Resident Visa or Transferable Visa.2. Hands-On Technical SkillsWi-Fi & Multi-Brand NetworkingMulti-Brand Configuration: Ability to set up, bridge, and troubleshoot routers, access points (APs), and mesh systems across major brands:Ubiquiti UniFi (USG, Dream Machine, APs, Controller software)TP-Link (Deco Mesh, Omada systems)ASUS, Linksys, Netgear, MikroTik, Cisco Small BusinessNetwork Protocol Knowledge: Deep understanding of DHCP, Static IPs, PPPoE (local ISP configurations for e& / Etisalat and du), Subnetting, Port Forwarding, and DNS.Wi-Fi Optimization: Signal analysis (channel overlap, 2.4GHz vs 5GHz/6GHz band steering, wall penetration issues, seamless roaming).CCTV & Cabling InfrastructureIP CCTV Setup: Mounting and configuring IP cameras, Network Video Recorders (NVRs), motion sensitivity, and remote smartphone monitoring apps.Physical Cabling & Termination: CAT6 / CAT6A cable pulling, RJ45 crimping, wall jack patching, cable tracing, and neat trunking.3. On-Site Commercial & Client SkillsBecause this technician will be acting as your frontline salesperson and installer, they need strong commercial awareness:On-Site Estimating & Quoting: Ability to assess a home's layout, calculate total materials/labor on the spot, and confidently present a clear price quote before starting the job.Customer Service & Consultation: Friendly, professional demeanor when entering high-end residential homes (villas/townhouses).Upselling Ability: Capacity to identify add-on opportunities during an inspection (e.g., adding an outdoor access point for the garden, or extra CCTV coverage for a garage).4. Experience Level1 to 3+ years of direct field experience in residential/SMB network installations, low-voltage cabling, or home automation in the UAE.Proven track record of working independently without constant supervisor oversight.

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