| Job Location | Dubai, UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Sales Manager |
| Functional Area | Not Mentioned |
We are looking for a proactive and hands-on Sales Manager to lead and support a Jordan-basedteam serving UAE operations. The selected candidate will be responsible for supervising daily teamactivities, monitoring performance, handling escalations, coordinating with UAE-based teams, andhelping build a structured and professional working environment.This role is suitable for someone with strong experience in sales, customer service, telesales, callcenter operations, or sales support management.Key Responsibilities? Supervise and support the daily activities of the team? Monitor calls, messages, follow-ups, and order-related coordination? Own assigned sales targets and be responsible for achieving them? Follow up directly with key accounts and maintain strong relationships with major customers? Act as the first point of escalation for customer or operational issues? Track team productivity, attendance, service quality, and performance? Coach and guide team members to improve communication and process compliance? Coordinate with UAE-based teams to ensure smooth daily operations? Prepare daily and weekly reports for management? Support recruitment, onboarding, and training of new team members? Help improve workflows, scripts, and internal processes? Maintain a professional, disciplined, and solutions-oriented work environmentSkillsCandidate Profile? Bachelor?s degree? Previous experience in sales, telesales, customer service, call center operations, or teamsupervision? Prior experience managing or supervising a small team is strongly preferred? Strong spoken and written English is mandatory? Strong communication and people-management skills? Ability to handle pressure, priorities, and daily operational issues? Comfortable working with systems, trackers, and performance reports? Professional, dependable, organized, and hands-on? Able to coordinate effectively with different teams in a multi-location setupPreferred Qualifications? Experience in remote support operations or contact center environments? Experience in building, managing, or stabilizing new teams or processes? Experience in e-commerce, FMCG, flowers, gifting, or service-based industries is a strong plus.
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