Oversee daily operations within the team - order processing, inventory tracking, shipping documentation (e.g., bills of lading, ASNs, pick slips)
Utilize shipping/ERP software to monitor, track, and optimize shipping workflows
Negotiate with carriers, freight forwarders, and manage cost-effective shipping rates
Manage, train, and supervise department staff; foster efficient workflows and collaborate with internal teams (warehouse, purchasing, customs) to streamline order flow and resolve issues
