Handle inbound and outbound sales inquiries related to immigration, study abroad, work permits, permanent residency (PR), investment migration, and temporary visa programs.
Conduct consultations with prospective clients and assess their eligibility for various immigration pathways.
Explain immigration programs, visa processes, documentation requirements, and service offerings clearly and professionally.
Follow up with leads through calls, emails, WhatsApp, and other communication channels.
Build strong relationships with potential clients and maintain a high conversion rate.
Achieve and exceed monthly sales targets and KPIs.
Maintain accurate records of client interactions and sales activities in the CRM system.
Stay updated on immigration policies and visa regulations for Canada, Australia, Europe, and other key destinations.
Collaborate with the processing and documentation teams to ensure a smooth client experience.
Handle objections effectively and negotiate confidently to close sales.