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Customer Service Representative

1.00 to 10.00 Years   Dubai, UAE   31 Mar, 2026
ROMANA SKILLS TRAINING
Job LocationDubai, UAE
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

  • Respond to incoming calls and email inquiries about training courses, certification programs, and audit services
  • Provide information on course schedules, fees, eligibility criteria, and registration procedures
  • Process course registrations, issue invoices, and follow up on payments as directed
  • Coordinate with trainers and internal teams to confirm class availability and participant slots
  • Maintain accurate records of client interactions, registrations, and feedback in the company database
  • Assist clients with certificate issuance and post-training support
  • Resolve routine inquiries and escalate complex issues to the appropriate department or manager
  • Support the preparation of training materials and participant lists as needed
  • Follow up with prospective students and respond to requests in a timely manner

    • Keyskills :

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