Transaction Processing:Using POS systems to scan products, process payments (cash, credit, debit, gift cards), and accurately calculate and provide change.
Customer Service:Greeting customers, answering questions, resolving complaints, and providing information about store policies.
Cash Handling and Balancing:Counting the cash drawer at the start and end of shifts, maintaining accuracy, and reporting discrepancies.
Product Handling:Bagging, boxing, or gift-wrapping items safely and efficiently.
Merchandise Returns:Processing exchanges, refunds, and redemptions (coupons, vouchers).
Store Maintenance:Keeping the checkout area clean, organized, and stocked with supplies.
Compliance and Security:Following procedures for handling cash, verifying identification for restricted items (e.g., alcohol/tobacco), and preventing fraud.
