| Job Location | Dubai, UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
We are looking for an experienced Branch Operations Manager to oversee the daily operations of multiple branches within a professional car care services environment.Key Responsibilities? Manage the daily operations of all branches ? Achieve monthly targets in sales and number of cars served ? Improve conversion rates from the call center ? Ensure service quality across PPF, polishing, tinting, and minor repairs ? Lead supervisors and technical teams ? Handle customer issues directly and professionally ? Reduce waste and improve overall productivity ? Implement and enhance operational systems and SOPs ? Prepare and submit daily and weekly operational reports to management Requirements? 3?5 years of experience in operations or branch management ? Strong leadership skills and decision-making ability ? Automotive industry experience is preferred ? Ability to manage multi-national teams ? Willingness to work in the field and move between branches Important Notes? This is a field-based role that requires daily branch follow-up ? Performance will be measured based on clear KPIs and results SkillsStrong leadership and team management skills with the ability to handle multi-branch operationsExcellent decision-making and problem-solving abilities in a fast-paced environmentSolid understanding of automotive services (PPF, detailing, tinting, minor repairs, etc.)Strong focus on quality control and service standardsAbility to analyze operations and implement process improvements (SOPs, workflows)Good understanding of productivity management and cost controlStrong customer handling and conflict resolution skillsAbility to manage and motivate multi-national teamsProficiency in reporting, data analysis, and KPI trackingExperience with CRM/ERP systems and operational toolsStrong communication skills (English required; Arabic is an advantage)Excellent time management and multitasking abilitiesWillingness to work in a field-based role and travel between branchesPositive attitude with a results-driven mindset.
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