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German Customer Support for the world?s top airline

1.00 to 10.00 Years   Athens, Greece   10 Mar, 2022
Teleperformance - Greece
1 Jobs Openings
Job LocationAthens, Greece
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

Join our customer service team for theaviation industry leader!An elevated experience awaits with the world?s most awarded airline. Grab this opportunity to join our customer support team in Athens, and work with one of the world?s most respected travel brands and assist people travel with confidence and a peace of mind.We look forward to welcoming you on board!What you will do

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
What we offer
  • Complete relocation support(flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth &development opportunities
  • Special eventsas well ascommunity & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for aGreat Place to Work-Certified Companythat fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offeringequal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

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