Sales Operations Manager

5.00 to 7.00 Years   Dubai, United Arab Emirates   18 Mar, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
Salary$1,500 - $2,000
IndustryInternet & E-commerce; Retail & Wholesale
Functional AreaNot Mentioned

Job Description

We are seeking an experienced Sales Operations Manager to oversee our sales operations across all channels, including e-commerce and brick-and-mortar stores, and ensure the smooth running of our day-to-day operations. The ideal candidate will have a strong background in sales operations, experience with Shopify and other ERP systems, and excellent organizational skills.Responsibilities:

  • Manage day-to-day sales operations across all channels, including inventory management, order fulfillment, and customer service
  • Continuously optimize sales operations to improve the customer experience and increase sales
  • Develop and implement processes and procedures to ensure efficient and effective sales operations
  • Work closely with the marketing team to develop and execute marketing strategies to drive traffic and sales
  • Manage a team of sales staff and ensure they are meeting their targets and providing excellent customer service
  • Work closely with the accounting team to ensure that all invoices and payments are clarified on a weekly basis
  • Generate end of month sales reports and send out to all partner consignment brands
  • Communicate with 70+ partner brands on a frequent basis, resolving concerns, attending to inquiries, managing stock levels.
  • Analyze sales data and provide insights to senior management to inform strategic decisions
  • Collaborate with cross-functional teams, including IT, finance, and logistics, to ensure seamless operations
  • Manage relationships with third-party vendors, such as payment gateways and shipping providers
  • Set up templates to streamline the process for product uploads into Shopify, ensuring accurate and consistent product information across all channels.
  • Manage sales and stock levels on multiple channels including: physical stores, e-commerce store, as well as other platforms such as Amazon, Mumzworld..etc.

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