| Job Location | Amman, Jordan |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
- Self Service Technology Sr. OfficerCompany: Industry: Banking and Financial Services Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 21-09-2022 Ref. Number: 153383 Citizenships Jordan Residence Country Jordan Years of Experience 3 - 6Self Service Technology Sr. Officerand RequirementsResponsibilities:Learning and managing self-services related projects and platforms.Stay abreast to the market trends, globally and locally, to provide suggestions or requirements for improvements.Work with other related teams (e.g. Product Owner, Operation, Credit, Authorization & Fraud) to understand the requirement related to digital project. Assist and collaborate in develop business requirement document (BRD) from all related parties? requirement and communicate effectively.Take lead in initiating a project in self-service-platforms-related projectsBasic and broad understanding of project managementsA thorough understanding of digital banking and banking trends globally and locallyA strong sense of tasks? ownershipA team player and keen to learnEnsure projects stakeholders are on a path to delivering successful and engaging results and a high degree of stakeholders satisfactionRecognize risks, escalate critical issues,Be a thought partner and team members to the stakeholders, advising them on how to deploy digital solutions and achieve the most engaging goals.Engage with senior stakeholders at the banks, which is critical for delivery success and expansion of the digital business for the Bank.Data-centric/ driven to produce and understand customer behavior through the user lifecycleJob Requirements:Bachelor degreePositive and proactive attitudeExcellent communication skills both in Arabic and English4-6 years of experience in a related roleMust demonstrate strong analytical, problem solving, communication and creative skillsBasic project management awareness and skillsStrong understanding of design thinking / human centered design methodology and experience in using it in project design and implementation* Good understanding of digital banking landscape in terms of products , functional teams, services and typical banking applications?Company: Industry: Banking and Financial Services Job Location: Amman, Jordan Career Level: Intermediate (Experienced non manager) Date Posted: 21-09-2022 Ref. Number: 153383 Citizenships Jordan Residence Country Jordan Years of Experience 3 - 6
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