| Job Location | Amman, Jordan |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services |
| Functional Area | Not Mentioned |
úÿÿÿÿÿÿÿPerform service advice on the car together with the customer at the appointed location; fault diagnosis (if appropriate, together with a diagnosis specialist)úÿÿÿÿÿÿÿOrganize test drives to ensure correct diagnosis by a Service technician and workshop master technicianúÿÿÿÿÿÿÿCreate complete and detailed orders with vehicle data, diagnosis, estimated (operation times) and working hours, completion date, scope of costs; detailed description of faults (original statements by customer)úÿÿÿÿÿÿÿCheck parts availability prior to start of repairsúÿÿÿÿÿÿÿOffer accessories and lifestyle products, as well as the services of the dealership within the framework of the advice discussionúÿÿÿÿÿÿÿSell services not yet performed (telephone offers)úÿÿÿÿÿÿÿEnsure customer mobilityúÿÿÿÿÿÿÿObtain customer approval for extensions to orders and provide this information to the workshop team leaderúÿÿÿÿÿÿÿCheck and approve the complete and correct invoicing for servicesúÿÿÿÿÿÿÿObserve and adhere to the applicable Terms and Conditions of RepairsúÿÿÿÿÿÿÿArrange final approval with test drive and check of invoiceúÿÿÿÿÿÿÿExplain the invoice to the customersúÿÿÿÿÿÿÿHand over the Vehicle to the customerúÿÿÿÿÿÿÿRecord vehicle data for the customer fileúÿÿÿÿÿÿÿFollow up with customer after Delivered their car.
Keyskills :
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