| Job Location | Amman, Jordan |
| Education | Bachelor's degree / higher diploma |
| Salary | Not Mentioned |
| Industry | Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services |
| Functional Area | Not Mentioned |
úÿPerform service advice on the car together with the customer at the appointed location; fault diagnosis (if appropriate, together with a diagnosis specialist)úÿOrganize test drives to ensure correct diagnosis by a Service technician and workshop master technicianúÿCreate complete and detailed orders with vehicle data, diagnosis, estimated (operation times) and working hours, completion date, scope of costs; detailed description of faults (original statements by customer)úÿCheck parts availability prior to start of repairsúÿOffer accessories and lifestyle products, as well as the services of the dealership within the framework of the advice discussionúÿSell services not yet performed (telephone offers)úÿEnsure customer mobilityúÿObtain customer approval for extensions to orders and provide this information to the workshop team leaderúÿCheck and approve the complete and correct invoicing for servicesúÿObserve and adhere to the applicable Terms and Conditions of RepairsúÿArrange final approval with test drive and check of invoiceúÿExplain the invoice to the customersúÿHand over the Vehicle to the customerúÿRecord vehicle data for the customer fileúÿFollow up with customer after Delivered their car.
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