| Job Location | Amman, Jordan |
| Education | Certification / diploma |
| Salary | Not Mentioned |
| Industry | Entertainment |
| Functional Area | Not Mentioned |
Responsible for ensuring that the call center agents provide excellent customer service when they are interacting with customers and follow the standards they are required to useResponsible for ensuring that the call center agents give correct & accurate information in a courteous and professional mannerProvide coaching, feedback and assistance to call center agents to make sure they understand and implement current and new policies and procedures for quality
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