Sales Consultant

Job Description

Job Purpose: Achieve and exceed monthly, quarterly and annual sales targets established by management, by: ? Developing and maintaining solid and long-term customer relationships with clients in the targeted segments such as Hotels, Catering, Restaurants, and Event companies ? Increasing product sales, ensuring adequate coverage and distribution when and where applicable ? Delivering a unique customer experience while engaging and providing them a timely service ? Achieve the above in line with the company?s sales policies and strategies Key accountability: Is responsible for the sales achievement within his/ her portfolio: Increase the level of activity within his/her account portfolio and expand it: ? Actively identifies and recruits new customers from target market. ? Where applicable, proposes solutions and involves other company resources such as General Manager/Sales Manager to deliver a value added solution to customers. ? Conducts required daily sales visits as per the required frequency, and ensures achievement of required sales targets and maintains customer relationship. ? Implements required sales strategies and tactics within the assigned portfolio. ? Builds relationships with key contacts and generates a continuous flow of business opportunities. ? Plans and prioritizes daily sales activities such as new customer visits, follow ups, proposal writing etc. Maintains high level of Customer satisfaction: ? Works on keeping high level of satisfaction among their major accounts. Communicates and coordinates with other departments to meet and exceed customer satisfaction at all times. ? Proactively checks on their customer?s requests to avoid complaints. ? Manages and records customer complaints according to company standards, proposes solutions, takes action and involves management when necessary Is prepared to achieve and develop performance: Personal Preparation: ? Prepares each customer visit by reviewing their account & sets clear objectives ? Always keeps their sales tool kit complete (when applicable) and updated to ensure their accounts are properly informed on the company?s product range, commercial actions, events etc. Personal Development: ? Consistently meets and exceeds company?s Selling Skills standards provided by managers from time to time. Proactively develops their product and industry knowledge by attending fairs, shows, industry networking events and reading industry publications and magazines. Additional Responsibilities: Reporting: ? Records daily customer visits in required format, completes all required form related to his/ her task (sample form etc.), update customer data as per the company manual or electronic required format. Market intelligence: ? Proactively reports market data relevant to trends, opportunities and/or competitors? activities. These include but not limited to the following: trends and opportunities, competitors? strategies, new laws & governmental regulations, new project development, etc. Debt Collection: ? Supports the debt collection process of their accounts and when necessary gets involved to solve payment problems. Work Relationship: Reports directly to Managing Partner and coordinates with the appropriate department for tasks. Internal - Other sales team, customer service members, warehouse, technical dept., finance and marketing External - Customers, government, agencies, consultants, project managers, etc. Requirements: Education- Bachelor?s degree in any discipline Experience ? Minimum 3-5 years in GCC preferably from the Hospitality industry. Language ? Fluent in English (Arabic, Hindi and other Indian languages) desirable Driving License is a mustStrong relationships with target audience Package During probation period the renumeration will be on commission basis.Key Selling Skills: 1. Research, analysis and planning skills 2. Opening skills 3. Listening and questioning skills 4. Matching and presentation skills 5. Closing skills 6. Follows up and measurement skills 7. Financial and commercial awareness 8. Relationship development skills Key Competencies: 1. Desire to perform 2. Collaboration 3. Self-reliance 4. Compassion 5. Perseverance and persistence

Keyskills :
Sales Consultant