| Job Location | United Arab Emirates - United Arab Emirates |
| Education | Any Graduation. |
| Salary | Not Mentioned |
| Industry | Hotels / Hospitality |
| Functional Area | Not Mentioned |
TASKS, DUTIES AND RESPONSIBILITIESPROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTSIs available to register, process, and greet customers promptlyChecks the daily arrival listWelcomes customers to the hotelResponds to customer requests for information about the hotel and its surroundings .Arranges for special services requested by the customerStays current with developments in the hotel by reviewing the communication log sheet each shift; updates log sheet for next shiftArranges fulfillment of customer services by working with Bell staff, Housekeeping, Reservations and Room ServiceAllocates rooms and issues appropriate keys Follows- upVerifies arrivals by updating registration cards in regards to spelling of guest's name, address and method of paymentChanges room rates and guest rooms if approved by Assistant Front Office Manager.Handles incoming guest room reservations Handles reservations for guests with rental cars, restaurants, etc.Is aware, at all times, of current room status and room availabilityIs fully aware of, and knows how to handle, all current and future hotel promotionsUtilizes yield management to maximize room revenueIncreases hotel revenue by promoting food and beverage alternatives within the hotel Knows the names of key people within Atana Hotel Minimizes loss of revenue by adhering to all established credit procedures.
Keyskills :
Guest Service Agent-
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