SCQ SPECIALIST NWA (Temporary Contract: 9 - 12 Months Contract)

Job Description

Purpose of the PositionThe Quality Specialist is required to work within and support all areas of the Supply Chain Quality Management System, to ensure that the key elements of the QMS are implemented, documented and maintained in line with Pfizer Corporate policies and procedures and are compliant with the relevant regulatory requirements governing the distribution of Pfizer products on the Tunisia/Libya/French West Africa market. You will support the investigation and resolution of product quality issues discovered or originating in the Tunisia Pfizer Country Office, Libya, French West Africa market through interacting with the relevant local stakeholders and Pfizer Global Supply. Through collaboration with a team of colleagues, your work will elevate the importance of product quality as a fundamental principle across the business. You will contribute to the operational activities that support the goals of the division.The function will report directly into the SCQ Cluster Lead North East West AfricaWhat You Will AchieveIn this role, you will directly contribute to the maintenance of an appropriate and sustainable Product Quality Management System and Quality Culture at the Tunisia Pfizer Country Office, Libya and West Africa French speaking markets so that compliance with Pfizer and Regulatory authority expectations and protection of Pfizer patients/customers from any product quality risk is ensured.How You Will Achieve It

• Co-ordinate complaint handling activities, including liaison with healthcare professionals, intake and close-out of complaints in the Pfizer global complaints database (Trackwise), collaboration with the manufacturing sites, and maintenance of all related quality documentation.
• Initiate and implement Change Controls and process Change Control requests required by functions within the Pfizer Tunsia, Libya and French West Africa markets.
• Co-ordinate and track deviations, investigations, and Corrective and Preventative actions (CAPAs) within the eQMS system (Vault).
• Work cross-functionally with departments within the head office such as Regulatory, Medical and Commercial, and support necessary quality activities.
• Co-ordinate and manage local Quality Management System documents from drafting, through issuing, withdrawal and archiving.
• Generate metrics on Change Control, Deviations, Commitments and Complaints as required.
• Identify innovative solutions to continuously improve and simplify processes and practices within the SCQ department.
• Provide training for Pfizer staff on Quality GSOPs/WIs as required.
• Participate in the self-inspection program as required.
• Assist with additional duties as directed by the SCQ Cluster Lead North East West Africa

QualificationsMust-Have

• Bachelor?s degree in pharmacy, biology, chemistry, or any other related technical subject.
• +3 years working experience in a pharmaceutical environment; Quality Assurance, Quality Control, Technical Services.
• High level of proficiency in English language (both spoken and written)
• An ability to work independently, as well as a member of a team.
• Attention to details is key.
• Continuous Improvement Orientation identify/problem solve
• Results driven and creative with a can-do attitude.

Nice-to-Have

• Knowledge of Good Distribution Practices (GDP) regulations.
• Experience with electronic GxP systems such as Trackwise, eQMS (vault) and SAP.
• Experience working with external stakeholders such as Healthcare Professionals
• Familiarity with pharmaceutical organizational structures, systems, and culture

Work Location Assignment:Tunis, TunisiaAdditional Information

• Please note there is no relocation support available for this position

??PurposeBreakthroughs that change patients lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms ? allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.Quality Assurance and Control#LI-PFE

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