Maintain harmonious and professional relationship with co-workers and supervisors, in particular maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.
Comply with and enforce Four Seasons? Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit and when necessary, other functions such as Payroll and A/R.
Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant and Assistant Director of Finance.
Communicate shortcomings in paperwork back to originating department.
Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquires from guests, as well as requests for information from other departments within the hotel.
Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons? Internal Controls and local hotel polices.
Ensure that accurate room revenue is captured, recorded and posted.
Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.
Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.
Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.
Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance?s attention.
Update credit card reconciliations on a daily basis that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.
Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-5.
Review the General Ledger accounts established to Record Room, Food & Beverage, Amusement and General Sales and Value Added Taxes.
On a monthly basis, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month end; discrepancies should be investigated and resolved appropriately.
Monitor the safeguarding of the hotel?s assets by reviewing hotel credits issued by both Rooms division and Food & Beverage and ascertaining the business purpose of such credits and proper manager approval.
Review daily void reports from the hotel?s F&B POS system to ensure proper inventory control in the F&B department.
Track the sale and redemption of hotel gift cards to calculate the hotel?s liability.
