IM Sales Director

Job Description

Company presentationWorld leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with more than 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company?s activities since its creation in 1902. Air Liquide?s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.Entity and activity descriptionAir Liquide Tunisia is present in Tunisia through its six sites: Headquarter at charguia 2, Ben arous plant and commrcial office, Bordj C‚dria plant, Sousse commercial office, Sfax commercial office and conditionning center, Mghira supply chain.Air Liquide Tunisia has also two welding shops one in Tunis center and one in Gabes.Air Liquide Tunisia is a group of four legal entities covering IM poduction and distribution, welding, healthcare and support functions as well as some North Africa Cluster functions.With more than 240 collborateurs and 20% of women, Air Liquide Tunisia serves more than 16,000 industrial and artisanal customers and provides a very large part of the hospitals and clinics in Tunisia.Missions and ResponsibilitiesThe IM Sales Director ?s main missions and responsibilities are :-Propose commercial strategy for the IM markets (gas and welding) in line with the groups orientations;Set performance objectives for the sales activity and implement action plans to achieve them;-Ensure the implementation of action plans resulting from VOC in order to guarantee the best customer satisfaction.-Manage and lead the BD team at the national level, ensuring in particular the coordination and the follow-up of the performance of his team as well as the management of their evolution, the definition and the follow-up of their training plan and their assessment.-Define the strategy for managing the depository network and implement the necessary action plans;-Monitor Air Liquides market positioning and implement a competitive intelligence and anti-competitive strategy;-Define the communication and marketing policy for each activity (SG/PG/Bulk) in coordination with the activity managers,-Ensure the representation of the company in the socio-professional organizations;-Ensure the representation of the company to the regulatory authorities concerned (prices, market organization, ...)-Manage the sales force and develop its efficiency;-Ensure the implementation of a good back-office system (Customer Excellence) to increase customer satisfaction; -Establish the necessary financial estimates and reporting of the group in a timely manner;-Ensure the improvement of the quality of the services provided and the satisfaction of the customers; -Ensure communication with our customers regarding all our certifications (ISO 22000)-Respect all safety and environmental rules and ensure their application by its employees;-Raise awareness of the team, the stakeholders and any other involved party with the environmental instructions in order to respect them.Competencies and Profile- Bachelor degree in Sales and Marketing / or Engineering Diploma with 10 years or more of experience in Sales/Marketing related business as a Sales Manager,- At least 5 years of team management experience- Strong negotiation skills- Knowledge of Contract management and tendering- Knowledge of finance and reporting- A professional level of fluency in English is considered essential for this role.- An experience in Industrial sector is an assetKey Competencies :- Advanced Strategic management and Leadership skills- Communication and interpersonal skills- Leadership skills, including ability to motivate and empower teams-Strong Result Orientation-Strong commercial outlook and an entrepreneurial approach-Thinking & Partnering strategically-Analyzing and solving problems-Communicating with Impact-Managing Personal Efficiency and Competing Priorities

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