| Job Location | Sharjah - United Arab Emirates |
| Education | Diploma. |
| Salary | Not Mentioned |
| Industry | Hotels / Hospitality |
| Functional Area | Not Mentioned |
Project courtesy, hospitality and professional behavior across your department at all times with guests and fellow colleagues.Welcome guests upon arrival with courtesy and professionalism.Seat guests appropriately and offer menus where appropriate.Assist with coat check items.Answer questions related to menu offerings and preparation methods.Maximize revenue potential through the up selling of menu items.Process orders according to guest request through the POS according to established standards and procedures.Prepare select beverage orders according to established standards and procedures.Prepare table settings according to established standards and procedures.Ensure all orders are delivered according to established standards and procedures.Reset tables for service throughout a meal period.Prepare and present bills according to established standards and procedures.Setup and deliver Room Service orders as required.Be the first line of defense to handle guest queries and resolve issues in a timely and professional manner.Monitor guest feedback and make recommendations for improvements or new products or services to meet guest needs.Be available to address issues and make corrections with regard to charge disputes and discrepancies when required.Handle the billing process efficiently and courteously according to established standards and procedures including the adherence to all credit and accounting procedures.Carefully manage the cash float according to established standards and procedures.Ensure the front of house areas of the Outlet is always clean, organized and presentable.Set up and break down the Outlet as required.Assist with general cleaning.Assist with inventory taking as required.Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.Maintain a complete understanding of the Hotel s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.Perform other assignments to meet business needs as directed by your superiors.
Keyskills :
Waiter
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