| Job Location | Sharjah,United Arab Emirates |
| Education | HighSchool&Equivalent;HigherSecondarySchool&Equivalent;Diploma |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Call Center Agent ? VoiceJob Location : UAECustomer Service:?Make sure the customer is been provided with the right information.?Researching required information using available resources.??Knowledge Management? in Sales Force?Provide one-call resolution to all customers.?Capture each and every customer interaction on the system.?Ensure high-level customer service.?Following up on complicated customer emails/chats where required.?Take ownership of each call.Administration:?Enhance revenue by providing sales assistance through the use of basic, cross-selling, and up-selling sales techniques.?Update him/herself with the product knowledge, and interactive Voice Response (IVR).Support Customer Hub Operation team.?Works effectively within the team and contributes to a healthy team-oriented environment.?Complete assigned tasks within given deadlines.?Working in the shifts assigned to him/her by the line manager based on the business needs.Qualifications:?High school completion.?Minimum 1-year experience in the same roleSkills:?Excellent organizational skills.?Good interpersonal skills.?Excellent communication skills both written and verbal.?Good computer skills in MS office mainly in ?Word and Excel??Ability to integrate well into teams & work toward achieving team results
Keyskills :
CustomerServiceexperience
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