Ticketing Customer

1.00 to 10.00 Years Saudi Arabia 13 Sep, 2022

Job Location	Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Other Business Support Services
Functional Area	Not Mentioned

Job Summary??????Our client is looking for a Ticketing Customer Service Agent to play the following roles...

Handle incoming calls, fulfilling requests and requirements while working to company requirements and performance targets
Help customers to use, navigate websites and book online
Help Customers to amend, cancel their bookings if needed
Handle escalations and customers problems
Give as many alternatives as possible with bookings availability
Maintain client relationships and solve problems to keep repeat clients happy
Counsel clients on their various travel choices and explain the differences between available options
Deal directly with customers either by telephone, live chat, or email.
Respond promptly to customer inquiries.
Obtain and evaluate all relevant information to handle travel requests efficiently.
Handle and resolve customer complaints.
Direct requests and unresolved issues to the designated resource.

Requirements:

Keyskills :

APPLY NOW

Related Jobs