Responsible for the overall store management and enhancement of all critical elements
Plan weekly roster, assign daily task
Conducting daily huddles, using role plays, and tracking performance
Training & and overseeing new staff induction and assessing the learnings Providing structured feedback to the Management on opportunities for continuous improvement
Ensure products are displayed as per the brand guidelines.
Ensure POS & other equipment?s are in working conditions
Collaborate with merchandising, Marketing & and finance team
˙Ensuring high levels of customer satisfaction through excellent service.
Proactively resolve customer complaints.
Ensuring growth, higher sales conversions, improving consistently on other store performance Acquiring In-depth product knowledge of brands, optical, and a good knowledge level of competing brands.
Leading by example reflects the values of the brand, integrity, and discipline.
Adhering to operational standards and company policies.
