Shipment Control Officer

Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the worlds most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.Do you want to make a difference? Then come to our Insanely Customer Centric Team and become a Certified International Specialist!YOUR TASKS:

• Upholding effective security policies and procedures to ensure that DHL employee, assets and customers shipments are protected.
• Ensures effective implementation of Aviation Security processes and procedures to ensure compliance to Regulatory requirements.
• Conducts investigations into security incidents e.g. loss/theft of shipments, company assets, and criminal acts against property or personnel. Prepare reports with cost effective recommendations and ensures implementation after consultation with National Security Manager (NSM).
• Maintains the Security Incidents Database for all security incidents, in his area and generates reports to monitor the growing trends, suggest corrective actions and ensure implementation after consultation with the NSM.
• Maintains the facilities in his area of responsibility and assists the Security Manager in internal TAPA Audits to identify gaps and implementation of corrective actions.
• Maintains the security equipment in good working condition and liaises with the vendors to ensure timely preventive maintenance of CCTV, Access control, intruding alarms, X-ray Machines and fire detection /prevention systems.
• Assist in effective implementation of DS process (destroy shpt process) as per the GSOP guidelines and maintain records with pictures.
• Carries out quarterly access reviews to ensure that access records are up to date. Records are deleted for the staff that have left the company and to ensure that access is granted on need to enter basis. Frequent backup of the database must be obtained to help in case of unexpected system crash.
• To organize on-route Courier checks to ensure that staffs are complying to DHL Vehicle Security Policy.
• Assist the NSM in carrying out route surveys for the transportation of high value shipments for the customers receiving /sending high value desirable goods.
• Assists NSM in Crises management table top exercise.
• Able to carry out fire evacuation drill (twice a year), observations must be recorded and corrective actions implemented.
• Produces monthly reports of security related incidents and the subsequent investigations to Country Security Manager
• Maintains close liaison with local authorities to obtain assistance when needed and to exchange information in accordance with company policy.
• Ensure all external doors and offices are secured.

YOUR PROFILE:

• Preferably a college diploma or degree
• Trained in fire safety.
• Diploma in health and safety.(First aid)
• Experience in Investigations.
• Courier industry Background.
• Trained on X-raying from GACA
• High school, reasonable speaking and writing skills in Arabic and English.
• Analytical approach as the job requires investigative tasks for damaged and missing shipments inquiries.
• Good computer skills to be able to deal with applications / maintaining database and communication through emails.
• Attention to detail, ability to collate all necessary information in a methodical manner.
• Ability to readily absorb and keep up to date with new product information, procedures and process flows
• Maintain performance and able to respond to deadlines and urgent situations.
• Proactive approach, sense of urgency and initiative to respond to customers? needs.
• Be conscientious, honest, reliable and meet commitments
• Maintain a good corporate image when dealing with customers.

OUR OFFER:

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!We look forward to receiving your application!

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